Online and In-Person Session Work
At the time of booking your programme, I ask you to pay in full, or the first instalment to confirm your booking. You will then be asked to pay the next instalment before we continue the reminder of your programme. There can be no refunds given after the first instalment is paid.
If you need to reschedule the or cancel the session after you have paid the following cancellation terms apply:
All sessions I need 48 hours notice and I will reschedule your session.
If I need to reschedule and sessions, I will aim to also give 48 hours notice, if this is not possible I will refund the session.
Programme Cancellation Policy
I write a very clear description of my programmes and we have free in-depth consultation, including content and who the course is suitable for. Therefore, once a programme has been paid for - I don't offer any refunds.
Before we start working together, I will:
Share my experience and training - and areas where I lack training
Share the estimated time of the therapeutic relationship
Share other possible alternative treatments where I feel it would be more suitable
Share my fees and billing practices
Share the client's right to terminate sessions and any financial obligation if that occurs
Share my right to terminate sessions - if I feel the client is not benefitting from the service or if my safety is threatened
Share what I can and can't provide - such as support between sessions