Katrina Clark Cancellation Policy
Online and In-Person Session Work
At the time of booking your programme, I ask you to pay in full, or the first instalment to confirm your booking. You will then be asked to pay the next instalment before we continue the reminder of your programme. There can be no refunds given after the first instalment is paid.
If you need to reschedule the or cancel the session after you have paid the following cancellation terms apply:
All sessions I need 48 hours notice and I will reschedule your session.
If I need to reschedule and sessions, I will aim to also give 48 hours notice, if this is not possible I will refund the session.
Programme Cancellation Policy
I write a very clear description of my programmes and we have free in-depth consultation, including content and who the course is suitable for. Therefore, once a programme has been paid for - I don't offer any refunds.
Before we start working together, I will:
Share my experience and training - and areas where I lack training
Share the estimated time of the therapeutic relationship
Share other possible alternative treatments where I feel it would be more suitable
Share my fees and billing practices
Share the client's right to terminate sessions and any financial obligation if that occurs
Share my right to terminate sessions - if I feel the client is not benefitting from the service or if my safety is threatened
Share what I can and can't provide - such as support between sessions
ASIS Ethical Codes of Practice
1. Members will be professional in attitude and conduct, responsible in relations with Clients and colleagues, reliable in agreements and timely in appointment schedules.
2. Members agree that they have read and understood the provisions of the ASIS Ethical Code. They represent the standards to which Members aspire and will abide to the best of their ability. Further, Members agree to be held accountable to their colleagues for any actions that deviate from its standards.
3. Members recognise the importance of consent and choice in all professional interactions with individuals and groups. Members will strive to provide a range of options from which the Client can actively elect that which will serve their own growth. At no time shall a Client be required or coerced to participate in any activity, event or exercise. Members inform and educate their Clients about consent and choice and actively create learning environments where clients are empowered to exercise those skills.
4. Members may use physical touch if they deem it appropriate. If they do so, they touch consciously and with the attitude to do no harm, with concern for the client’s growth; for the safety of both/all parties; and to honour the agreed boundaries established. Members agree to co-create clear agreements with Clients before engaging in any form of bodywork. ASIS recommends the use of written intake forms where consent is given in writing as best practice.
5. Regarding Sexual Contact and / or Conduct with Clients:
a. Sessions are Client-centred and the Clients’ boundaries are of primary importance.
b. We acknowledge the importance of maintaining and respecting agreed boundaries. Boundaries are to be discussed, agreed and set at the beginning of each session; including the stipulation that boundaries may not be renegotiated or changed during that session. Maintaining the agreed boundaries also includes stopping touch when Clients request it.
c. Members understand the inherent inequality of power we hold relative to Clients in our role of practitioner/teacher and agree not to use this power for the sexual exploitation of Clients.
d. Members agree that they will not seek to meet their erotic appetites through their Clients. We are conscious that, and make Clients conscious that, sessions will neither fulfil the Member’s, nor their Client’s desire for romantic sexual connection.
e. Members agree not to have any form of sexual contact with Clients outside sessions.
f. When attraction occurs within the professional relationship (either from Client towards practitioner or from practitioner towards Client) we agree to discuss the attraction at professional supervision with the aim of maintaining clear professional boundaries and protecting the Client’s ability to access the work.
g. This clause, 5 g., applies only to Certified Sexological Bodywork (CSB), Certified Somatic Sex Education (CSSE) and Psychosexual Somatics® Therapy (PSST): In CSB, CSSE & PST sessions, the practitioner remains clothed when touching Students/Clients and erotic touch is unidirectional only, practitioner to Student/Client. If Students/Clients wish to learn interpersonal erotic skills, we request they bring their partners or invite them to share and learn with other Students/Clients when appropriate.
6. Members acknowledge the importance of physical, in addition to emotional, mental, spiritual and sexual well-being. To protect the health of both Client and practitioner, Members recognise the need for risk-reduction and professional protocol in all individual and group Somatic Sexology. Members take steps to minimise any harm, in active collaboration with all Clients. Professional protocol for intimate touch includes the use of medical-grade examination gloves and quality lubricants. When the Member has any break in the skin of their hand (abrasions, infection, rash, cut etc.) it is highly recommended it be covered by gloves or a plaster for your and your clients’ protection. All group classes shall include education about group hygiene protocol, with sufficient facilities / supplies provided to Clients to maintain appropriate hygiene.
a. It is the responsibility of the Member to ensure adequate precautionary measures against the transmission of communicable diseases and infections have been taken and to ensure that the Client has taken similar precautions.
b. Sexual surrogates (Band 3 insurance) are required to have sexual health screenings every three to six months, must keep evidence of their sexual health screening tests and must make them available to ASIS upon request.
c. It is recommended that practitioners maintain a current first aid qualification.
7. Members are required to have regular supervision as a routine part of their practice. This could be peer/group supervision and/or expert supervision/mentoring or, optimally, both. At a minimum, this consists of participating in their ASIS circle. Members further agree to request supervision and guidance when experiencing ambiguity or difficulty with interpretation of what constitutes ethical behaviour.
8. Members will consider the limits of their skills and experience before accepting requests for or providing educational or instructional services to potential Clients and will refuse professional work for which they are insufficiently qualified and may recommend another modality or practitioner.
9. Members will terminate professional relationships with Clients when such services are no longer required or no longer serve the needs and interests of the Clients. Members may unilaterally terminate services, on just and reasonable grounds after careful consideration of all situational factors and any possible adverse effects. Members are responsible for making appropriate referrals and to provide support to Clients during such transitions.
10. Members will refrain from providing bodywork, training sessions and/or presenting any instructional material while either the practitioner or the Client is under the influence of alcohol or illegal drugs.
11. Members will refrain from the exploitation of professional relationships with Clients, whether current or past, for personal gain, whether financial, professional, emotional, sexual, or for research purposes.
12. Members will respect, defend, and preserve the privacy of all information gained from Clients. Members will preserve the anonymity of Clients when using information for purposes of teaching, research, and supervision.
13. Members are co-creating the profession of Somatic Sexology, which intends to fill the public need for accurate information and embodied learning opportunities. Any public representation by a Member of the profession shall be respectful, in integrity with this Code and shall have the intention of furthering the profession.
14. Members may directly contact, in a constructive and positive manner, any ASIS community member about whom they have ethical concerns. Alternatively or additionally Members may contact the ASIS board regarding their concerns.
15. Members will aid ASIS in upholding this Code and co-operate fully with any investigation of possible violations.
16. Members will refrain from solicitation of colleagues’ Clients.
17. Members will encourage appropriate communication between Clients and their current or recent therapists.
18. If a Member chooses to cancel association with ASIS and free themselves from any provision of the ASIS Ethical Code, they agree to provide immediate written notification to ASIS.
19. Should conflict arise amongst ASIS colleagues, whether as part of a training session or within a personal context, the parties agree to seek resolution to their conflict, including but not limited to mediation, in such a way as the conflict and the resolution thereof does not adversely effect Clients or the profession.
20. Use of ASIS logo: Members are permitted to show the official ASIS logo as provided by ASIS to promote their individual practice (for example on their website or headed stationery) as long as their membership remains up to date. The ASIS Member logo must not be used to advertise courses, which would give the impression that the member was acting as a representative of, or under the direction of ASIS.